Tag Archives: Teach Me Social

When to follow technology trends in social media

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There is a big difference between jumping on the bandwagon just because “everyone else is doing it” and adding a new tech trend as part of your overall digital marketing strategy. The rate of change in the world of technology, especially for business, is extremely fast-paced and keeping up with the new apps, website trends and social media features can be a very daunting task. Despite the challenges that come with keeping up, it can be very beneficial to be an early adopter of new technologies and digital shifts.

 

First come, first serve

The first users on many new platforms, websites or apps are usually privy to special offers and features. On social media, the early arrivals are almost always the first to develop a large following of other early arrivals, who also tend to be more engaged and loyal than new followers later on.

 

Work out the kinks

Getting on board with a new feature or platform also give you ample time to work out the kinks, a time when making mistakes are part of the game and adds authenticity to your brand. Part of social media is the allure of being able to see behind the curtain of a logo and glimpse the authentic personality driving the message. Working out the kinks and figuring out a new platform with other early adopters also sets you up as a leader and expert when the rest of the crowd follows you.

 

Staying Current

If your brand stands for ingenuity, creativity or innovation in any way, then getting on board and being part of the initial phase could play a huge role in setting your brand up as a leader in forward thinking. When your brand shares their enthusiasm by joining in on trending topics on social media, it shows your followers that you are current, relevant and engaged.

 

Beware of shiny things

All that being said, the biggest danger with new technologies is the “shiny things syndrome”! It’s happened to the best of us – like children, we are easily attracted to new things and can get sucked into spending hours playing with new features and testing out new toys.

 

To avoid getting sucked into new technologies that are not going to see an overall benefit for your small business, you can ask yourself these questions:

  • Will using this tool attract new customers to my business?
  • Is my target demographic already using this tool?
  • Will my business benefit from being part of a trending conversation online?
  • How much time can I afford to spend daily using a new technology tool?

 

If you weigh the pros and cons of each new tool, it becomes easier to identify trends that will have a positive impact on your business and ones that may not be worth your time investment. In most cases, it is always a good idea to get advice from an expert or other small business owners. Attending networking events and joining online communities (like Canadian Small Business Women) are great ways to know what other entrepreneurs are doing online and where they are focusing their energy.


Teach Me Social owner Kelly Farrell has been helping empower Canadian Small Business owners through social media for over four years. Teach Me Social now offers services ranging from training sessions for small business owners and their teams to full-service social media account management. Visit teachmesocial.ca to learn more about our service offerings or to book a no obligation consultation, including an audit of your existing social media channels.

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10 Reasons to Tweet Today

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When I talk about Twitter to small business owners, I am usually greeted by a look of trepidation before being asked, “Do I really need to be on Twitter?” Twitter has evolved from a simple social network since the first Tweet was sent in March 2006 to the global news source and intricate social sharing environment it is today. Recently, Twitter has even taken leaps into the future of live broadcasting by signing deals with large networks to provide live content via the platform.

With 310 million monthly active users, it is hard to ignore the power of Twitter for small businesses to reach an engaged audience. But, if you need more convincing, here are 10 reasons to start tweeting today!

1.FREE:  Twitter is free to use – The only cost is time and effort to send unlimited Tweets. Of course, like all social platforms, there is also the option to ‘promote’ your tweets with PPC advertising which has grown 208% year-on-year in 2016.

2.CURRENT:  Your presence on social media platforms such as Twitter shows that your business is keeping up ‘with the times’! Did you know that 1.3billion Twitter accounts have been created and over 500 million tweets are sent daily?

3.INDUSTRY NEWS:  Using Twitter can help you keep up with what is going on in your industry.  You can keep tabs on your competition and get the latest news by following relevant hashtags. (ie. #CSBWBiz)

4.QUICK: Twitter is a fast way to get a message out, especially about upcoming events or sales.  Printing, distributing and even website and email marketing take time and planning. Keep in mind that tweets with pictures get 150% more retweets!

5.NETWORKING:  Using Twitter gives you the chance to meet and talk with tons of new people, influencers in your industry, and the opportunity to discover leads you might not otherwise have made.

6.REACH: Twitter can expand your market reach through followers, re-tweets, and #hashtags.  People may stumble across your profile and tweets by chance and 55% of Twitter users admit they have taken action based on a tweet from a brand. (ie. clicked on a link)

7.COMPETITION:  Your competition is quite likely already on Twitter and tweeting away. 70 percent of small businesses are on Twitter and the average Twitter user will follow at least 5 businesses.

8.FEEDBACK:  The conversations, re-tweets, and favorites you receive in Twitter can act as great feedback as to what is popular and what is not in terms of your online brand, not to mention that 77% of users said they felt more positive towards a brand that replied to their tweet!

9.ENGAGEMENT: 80% of Twitter users have mentioned a brand in a tweet, and Twitter allows you to maintain customer relationships both before, during, and after a purchase and act as a constant reminder that you exist.

10.SHORT: With only 140 characters each tweet is short and sweet that allows you to share tidbits and updates without having to write an entire blog post.


 

Teach Me Social owner Kelly Farrell has been helping empower Canadian Small Business owners through social media for over four years. Teach Me Social now offers services ranging from training sessions for small business owners and their teams to full-service social media account management. Visit teachmesocial.ca to learn more about our service offerings or to book a no obligation consultation, including an audit of your existing social media channels.

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Dealing with Negative Comments on Social Media

Teach Me Social Blog - dealing with negative comments on social mediaIt’s happened to all of us. We work hard to publish an article or a social media post only to have someone come along and respond with a negative or defamatory comment. It’s disheartening, frustrating, upsetting and even angering and it takes every ounce of patience to not want to write back an equally negative and snarky reply. I’ve been there, and I’ve felt the same way. But I can honestly tell you that the best way to respond to negativity on social media is with positivity.

Sir Isaac Newton described his 3rd Law of Motion by explaining that “Every action has an equal and opposite reaction.” In elementary Mathematics, we are taught that a negative and positive number of the same absolute value cancel each other out in an equation (ie. -4 + 4 = 0) What does this have to do with social media? Well, the same notion of countering forces can be applied to all positive and negative forces, energy and comments.

As a rule of thumb in customer service, it is always best to respond to customer complaints in a calm, professional manner. As business owners, we need to recognize that the customer just wants to feel validated for their complaint. This can be handled in a number of ways, but it is always best to acknowledge their negative experience and try to offer a solution. There may not always be a mutually agreeable solution, but remember that an angry customer has more potential to do damage to your business’ reputation than a happy one.

Here are some important Do’s and Don’t’s when considering how to respond to customer complaints, reviews or feedback on Social Media…. KEEP CALM AND RESPOND WITH CALM Poster

What not to do –  

  • Don’t ignore it. It might be tempting to try to delete the comment, or hope it quickly fades down in people’s newsfeeds, but there is never any guarantee. It is always better to respond and address the problem than ignore it and hope it goes away.
  • Don’t respond back with negativity. In the world of debates, two negatives never equal a positive! Responding with anger or offence is just going to add fuel to the fire. It’s upsetting for everyone involved and surrounds your business with negative energy.
  • Don’t get into a battle. There is nothing to be gained from trying to have the final say. Anyone following the discussion on your social network will be able to “see” the entire battle unfolding and each of your followers has an easy click to unfollow you and refuse to see any future posts from your business.

What to do instead –

  • DO take time to formulate an appropriate response before typing any reply to the comment. If possible, ask a colleague or trusted friend to read your reply first before you publish it online. Taking time not only allows you to respond with a clear head, but it also has likely given your disgruntled customer a chance to cool off too.
  • DO respond with professionalism and offer to address the complainant’s concerns offline, perhaps via email address or over the phone. Offer a solution to the problem right up front so that the next step is in their hands to either take you up on the offer, or to walk away.
  • DO end the discussion quickly, after a single, well composed reply. There is nothing to be gained by carrying on the discussion if you first response did everything to address the complaint, offer a solution and provide a non-social media form of communication to use to continue the conversation.

Teach Me Social owner Kelly Farrell has been helping empower Canadian Small Business owners through social media for over for years. Teach Me Social now offers services ranging from training sessions for small business owners and their teams, to full-service social media account management. Visit teachmesocial.ca to learn more about our service offerings or to contact us today for a no obligation consultation, including an audit of your existing social media channels.

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Facebook News Feed: How does it work?

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Have you ever wondered how Facebook’s news feed work? Or how Facebook decides what content to show in your news feed?  In this blog we are going to tell you how the news feed works and how you can create more visibility for your brand

 

  1. Facebook decides what to show you in your news feed based on other similar content that you browse.

For example  if you spend most of your day reading articles about animals, watching videos about animals, then you will see more content about pets and animals on your news feed.

How do you get your content to show on your fans news feeds?  You need to create content that engages your users, and keeps them around.  The longer users spend on your content, the more likely they are to see your updates in their feed.

There are a few ways to do this.  Don’t use deceptive headlines, this won’t win you any points with Facebook’s algorithm.  Make sure you have great content.  You want a catchy headline that will make people click on your link, video or instant article.

How much content is enough?  Don’t make content for web and mobile too long.  The majority of people have a very short attention span when interacting with online content, especially articles and videos. While the algorithm measures time on content, there is a maximum threshold.

 

  1. Content Diversity

Due to feedback from users, Facebook plans to implement some diversity in it’s news feeds.  Users have complained about seeing the same content, back to back, from the same publisher, pages or sources.  Facebook learned that users want to see wide-ranging content from different publishers.

Diversity can be harder nut to crack, but there is a very simple way.  Make sure you post your blog on multiple site, get friends pages to share it, if you have partners, ask them to share your info.  The more places that your content lives, the more likely it will appear in people’s news feeds.  I do however want to suggest caution, as having your content on too many sites can damage your google search rating.  It’s all about finding the right balance.

The other thing you can do is to re-purpose old content, and share that to your page via other links like from your blog, your LinkedIn page, employees pages.  You have more content to draw from and share than you realize.

 

  1. Facebook wants to show you the stories that it thinks will matter most to you

This is an easy on to achieve, create stories that matter to your audience.  Are you involved in the community? write a blog about it.  Do you help out with charity drives? write a blog about it.  Did an employee of yours win an award? write a blog about it.  Creating stories is easy because there are so many around you if you just take the time to really connect with your customers and employees.

 

  1. Shows you content based on the friends you have and pages you follow

I’m sure you’ve seen this in action.  You follow a new business page, and BAM, their content starts to show up in your news feed.  Pretty convenient right?

Well, here’s how you can start to take advantage of that for your business.  You have all these fans, maybe thousands, that like your page and have shown interest in what you do or what you offer.  Encourage your fans to share your content.  The more that they share, the more your content will appear on their friends news feeds.  Identify who your regulars are.  Who is always commenting, sharing and engaged with your content? Give them a shout out, recommend that other people follow them.

You can also start following other businesses, recommend other businesses who you have had successful partnerships with in the past.  All of this not only helps you gain more exposure to followers of these groups, but also helps to build your brand awareness and recognition.

 

  1. Types of content users interact with

This one is pretty straight forward, if users tend to watch more videos on Facebook, then their feed will tend to include more video content.  Same goes for text, photos and links.

To overcome this obstacle, be sure to have a wide variety of mediums for your content.  Have a good mix of text, video, pictures and links.

 

  1. Engagement can beat Recency

Lets talk about engagement first.  If a post has a lot of engagement with your audience, it will be more likely to show up compared to something posted recently.  For example, if someone posted content yesterday that got a lot of engagement and you decided to share that same content today, Facebook would prioritize the post with the highest engagement to show up on the news feed.

For recency, be sure you post everyday.  If you take a few days off from posting anything, then you will be less likely to show up in news feeds because your audience also follows pages who may post more often and therefore will have a higher chance of showing up.

So make sure that you post often and that you are getting engagement on the content you are posting.

 

  1. Users can control their news feed

While this is an option for all users, most people are unaware of this option.  Users can hide posts from friends and pages, while still remaining friends and fans of those same pages.  Users can also tell Facebook which pages they would like to see first in their news feed.

Make the assumption that most users don’t know about this option, then tell them how they can be sure to see your content first in their news feed.  Take a screen shot of your page with the instructions of “how to see us first”  Then pin it to the top of your page or make it a part of your cover photo.

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Companies like Facebook and Google are constantly changing how their algorithms work, so it can be a full time job staying on top of the changes and understanding what they mean for your business.  Keep up with the changes and adapt your content to meet those changes and you will see better results.

 

Teach Me Social owner Kelly Farrell has been helping empower Canadian Small Business owners through social media for over three years. Her team now offers services ranging from training sessions for small business owners and their teams, to full-service social media account management. Visit teachmesocial.ca to learn more about our service offerings or to contact us today for a no obligation consultation, including an audit of your existing social media channels.

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Make a meaningful relationship with your customers online.

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 Your main goal for Social Media Marketing isn’t really about sales, it’s about relationship building with your customers and target audience.  Building this relationship will then drive sales and growth.

 A major advantage that small business’ have over larger ones, is that you are able to give your brand a personality that should fit the community you work in.  You have the ability to talk about topics that are important to your community.

 Social Media has changed the way that business MUST operate, it has given your consumers more of a voice in your brand and what you do.  One doesn’t need to look hard online to see this in action, one example that comes to mind is Doritos and their rainbow coloured chips that they made to support the LGBT, there were a lot of people who supported the move, and those that didn’t.  The ones that don’t support something you are doing will tend to be more verbal on your pages about it, but the beautiful part about this is that your community will generally come to defend you, and that only happens if you can create a meaningful relationship with them.

 Now, you are probably asking, how do I start that meaningful relationship? There are a few ways to go about this.  Twitter and Facebook have great tools to use to find out what people are interested in in your community, apart from reading a local paper (which is a great way to stay informed about your community) you can try surveying your current followers and get their opinions on issues and your industry.  If you start to talk about their interests, they will be more likely to like, comment and share your content which will lead to more followers.

 Another way is to build your email marketing list.  Use social posts to ask people to sign up to it, and let them know what kind of content will be in your emails.  Also ask them to sign up when they buy something from you. It’s important to not make your emails too salesy, instead, again, cover topics that affect your community AND your industry.  When you provide content that solves a problem of your customers, you are more likely to have repeat customers and build a better relationship with them.

 Digital Customer Service is becoming huge.  Most customers that now have a problem with your service or product won’t tend to phone you, they will come and talk to you online though a post to your page or directly chat with you.  The quicker you respond and address their issue, the stronger relationship you build.  Make sure you have some sort of policy in place for acceptable response time, most businesses a generally within 24 hours, and yes, even on weekends.  So whether you do your social media yourself or have a vendor that does it for you, make sure that your expectations are communicated to them.

 The last thing you can do to build the relationship is have some sort of rewards program that offers some benefit to your repeat customers, because the worst thing you can do as a business, is not appreciate loyalty, just look at the big phone companies like Rogers and Bell, do you feel that you are being rewarded for being a customer for years?

 As more and more networks pop up, catching your customers attention and building a trusting relationship is going to become harder and harder, be sure to stay adaptive to your business and customer needs and think outside the box, bland doesn’t sell.

 

Teach Me Social owner Kelly Farrell has been helping empower Canadian Small Business owners through social media for over three years. Her team now offers services ranging from training sessions for small business owners and their teams, to full-service social media account management. Visit teachmesocial.ca to learn more about our service offerings or to contact us today for a no obligation consultation, including an audit of your existing social media channels.

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Creating “C.O.R.I.” Content

 

Sheralyn

Much has been written (by me, for CSBW, never mind from all those other experts!) about creating great website content and how to blog for business. Today, I would like to add to the narrative by sharing my short and simple acronym for creating meaningful content that works.  It’s “C.O.R.I.”  When writing about your business in any capacity and particularly when creating content for your website, make sure that it’s Current, Original, Relevant and Interesting.

Social Media encourages, to some degree, a tendency to “over share.” I attended a networking event recently where a person told me they shared to Facebook 7 or 8 times per day!!! I am not sure when they were getting any work done but unless you are actually in the business of Social Media, providing this as a service to clients as part of their business strategy, this is probably a little too often. It also begs the question are you sharing relevant information or just re-posting randomly? So unless you’ve hired an expert like my good friend Kelly Farrell at Teach Me Social, stick to the C.O.R.I. principle.

Your website content should always be current.  Create a schedule where you build time into your business to regularly refresh and update.  There is nothing worse than searching for something on the web and coming across a Christmas special at Easter. Your product or service may not necessarily change but you can tweak the wording, offer a seasonal special or post a blog all of which could help your rankings if a search engine like Google thinks you are posting new content.

Make sure your content is original. First and foremost if it isn’t that’s plagiarism and we all remember the consequences of that from school. Secondly, if you are posting and sharing excessively, from other sites, again your rankings could be affected because Google sees it as duplicated content. Besides, your website is about you, your product and/or your service so it SHOULD be original.

Relevancy is a big one for me. This is not so much about your website content because it is assumed if you are describing your service, the content is relevant to your business! However, when sharing information across your other social media platforms it is imperative that you share content that is related to your business. Sharing stories about cute kittens or babies sucking on a lemon is not only irrelevant but frankly, might just annoy your potential clients and see you placed on their “blocked senders” list.

Finally, when it comes to content, do your best to make sure that it is also interesting. Provide tips and tools that your potential clients can actually use.  Share a news story that is current, interesting and related to your industry. Perhaps, offer a little known “fun fact” about your product that people might not already know. Post something regularly that engages your audience without inundating them.

By creating content that is current, original, relevant and interesting you will create an audience that comes looking for you rather than you having to seek them out! Be an original. Share responsibly, not randomly.

As Owner and Principal partner of “Writing Right For You” Sheralyn is a Communications Strategist – working together with entrepreneurs to maximize profit through effective use of the written word. Looking for web content that works, blog articles that engage or communications strategies that help you get noticed?  Contact Sheralyn today. Sheralyn is also the mother of two children now entering the “terrible and terrific teens” and spends her free time volunteering for several non-profit organizations.

Sheralyn Roman B.A., B.Ed.

Writing Right For You

Communications Strategies that help you GET TO THE POINT!

416-420-9415 Cell/Business

writingrightforyou@gmail.com

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Keeping it Consistent on Social Media

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With millions of people to reach online, spread over hundreds of Social Networks, how do you keep up engagement levels with your fan base for your small business? The simple answer is: consistency. The more consistent you are in posting, liking and commenting through your business profiles on social media, the easier it will be to break through all of the online noise with your message.

Finding Consistent Content

Quality content is the most important commodity in the online world today; it is also the most time consuming to create. Don’t worry – the good news is that you probably have more to share than you know of. Answer these questions to look for existing content in obvious places and as a starting point to help you to start thinking of what you can post, share and create:  

  • How many previous blogs, social media posts, videos or reviews can you repurpose?
  • Do you have daily/weekly sales or specials that you can share routinely?
  • Can you talk about any problems or concerns that your customers have that is relevant to your business?
  • Start thinking of your content as the voice of your business – What is your business passionate about?
  • If your business had an avatar, what would their personality be and how would their voice sound?

Posting Consistent Content

Once you have good content, it’s important to be posting it regularly. Social Networks function person-to-person, so be social! In order to be seen on busy social networks you have to be active, just like in real life. Posting content once a week just isn’t going to cut it. Ideally, brands need to be posting multiple things daily.

How does this work in practice? For example, if I have a daily special, then I might put a post about that special online each day at 8AM. If you publish a blog, make sure that you are posting that blog at the same time every week or month. Building around that single consistent daily post you can start to plan when (2-3x daily) and where (1-2 social networks) online you will share the rest of your content. Just don’t get so stuck on the plan that you don’t allow for any spontaneity in your posting!

Scheduling Consistent Content

Keeping up with this demand for visibility can be a huge challenge – content planning calendars are perfect for this. Using either a digital or paper planning calendar will help you to plan out what content you want to post, at what times and on what networks. It’s a good idea to stick to a basic posting schedule that allows for 2-3 posts daily.

Planning out 2-3 posts (or more) daily across multiple social networks can be a full-time job in itself (just ask me!), so busy businesses need to ensure they are not spending too much time each day thinking about planning their social media posts. You can save time by using apps like Buffer or Hootsuite to manage your social networking content calendars and pre-schedule posts for an entire week or month at a time. Additionally, there are many other Apps that work with specific platforms (ie. Tweetdeck for Twitter, Latergramme for Instagram, etc.) and Facebook has it’s own build in “schedule” for Facebook Business Pages. By pre-planning content, you can spend as little as 10 minutes a day online responding to comments and engaging with other brands.

The most important thing to remember is that an abandoned online presence is worse than no presence at all. You have real people waiting on the other end of “the internet” that want to hear what you are saying, so don’t let them down!

Teach Me Social owner Kelly Farrell has been helping empower Canadian Small Business owners through social media for over three years. Her team now offers services ranging from training sessions for small business owners and their teams, to full-service social media account management. Visit teachmesocial.ca to learn more about our service offerings or to contact us today for a no obligation consultation, including an audit of your existing social media channels.

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Toronto Panel of Experts: Canadian Small Business Women of the Month of October 2015

Kelly Farrell, Arti Sharma, Dwainia Grey, Cheryl Rankin and Catherine McGillivray are five dynamic women who will round up our Panel of Experts this year at our Toronto

Expo.  These women are experts in their own right and have made themselves available to support aspiring entrepreneurs.  The topic of this year’s panel is Women in Business and Technology.  The Panel of Experts discussion will take place at The Atantis Pavilion on November 8th, 2015 from 12:30pm to 2pm.  Admission is absolutely free.  Find out about our ladies below and for how you can meet them and ask your questions, go to www.immigrantsmallbizexpo.ca

Panelist Kelly

Panelist Arti Panelist Cheryl Panelist DwainiaPanelist Catherine

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Ottawa Panel of Experts: Canadian Small Business Woman of the Month of September 2015

Rima Aristocrat, Kelly Farrell, Catherine McGillivray, Praveeni Perera, Arti Sharma and Elcho Stewart are six dynamic women who will round up our Panel of Experts this year at our Ottawa Expo.  These women are experts in their own right and have made themselves available to support aspiring entrepreneurs.  The topic of this year’s panel is Women in Business, Technology and Healthcare.  The Panel of Experts discussion will take place at The Westin Ottawa on October 4th, 2015 from noon until 2pm.  Admission is absolutely free.  Find out about our ladies below and for how you can meet them and ask your questions, go to www.immigrantsmallbizexpo.ca

Panelists Elcho Panelists Kelly Panelists Rima Panelist Praveeni Panelists Catherine

Panelists Arti

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Don’t Feel Overwhelmed By Your Social Media Networks

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As a business owner, engaging on social media can often feel quite overwhelming. With continuously changing newsfeeds, tweets and posts, and so little time to go through everything, it is very easy to feel frustrated with real-time online content.

Quite honestly, we’d rather forget about this part of online marketing too. I mean, there’s nothing better than looking out a window, instead of having your eyes glued to a (small) electronic screen. Unfortunately, our ideal job as a professional window gazer will have to wait for now.

Seeing as this is no longer the 20th century, social media networks have significantly changed how we as people communicate and do business. Whether we like it or not, social media is here to stay. No matter how uncomfortable or overwhelming it might make us feel, we have to use it to further maximize our business potential.

So, here are three easy steps to lower your social media anxiety:

  1. Master One Social Media Platform At a Time

Each platform is going to have its challenges, limitations and advantages. It is important to take the time to understand each platform’s functions, as well as the company’s ability to integrate new features to better suit market demands. For instance, did you know that because Facebook is currently gaining ground on Youtube video posts it is ready to promote your video posts over you picture posts? Or did you know that Instagram users are 58 times more likely to like, comment, or share a brand’s post than Facebook users, and 120 times more likely than Twitter users?

Really mastering how to use a social media platform, and understanding its significant tech changes, is important to the well-being of you, your business and your clients. Don’t rush into it, take your time and learn through observation and research.

  1. Scheduling is Your Best Friend

Quality content is Queen when it comes to social media. Have thousands of followers doesn’t guarantee engagement, especially if your content is not relevant, hard to read or outdated. This is why you should take a time or day a week to sit down and research trends, events or news related to your sector or field of business. Combine this with your company’s latest product events and promotions, and you should more than enough material to start scheduling posts for the following week.

By using tools such as Hootsuite, Sprout Social or Buffer, your life will be a whole lot easier. Schedule the time and day for your posts (and in some cases even the perfect target market), and forget about the days  when you wondered if you have the time to post online.

  1. Make Time to Engage with Your Followers

Social media is called ‘social’ for a reason. That’s why I like to recommend clients to set time aside to engage with their followers. Retweet, share or repost followers’ interesting, relevant posts. Interact, connect, follow-back and ask for feedback whenever possible. By doing so, you’re actively building brand-recognition and working towards customer loyalty and trust.

Most importantly, be respectful and have fun while engaging with others online. Give your business that unique voice that only you can give it.

Written by Marisol and Silvia Fornoni, Founders of JDC.

JDC supports socially conscious organizations with finding sustainable ways to tell their stories using visual design, engaging content and non-traditional media. We help you with anything from organizing fundraising campaigns to web design and social media management.

http://www.joint-development.com

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